Following common online practice, we collect demographic and profile data information at our site through Google Analytics. At times, we may implement heat mapping to better gauge user experience. We use these tools to analyze visitor information in aggregate – that is, we review and analyze large quantities of site visits as a whole, looking for trends about pages viewed, time on site, time of day, that sort of thing.
Except for the information you voluntarily provide, we do not actively collect your personal information. We will not sell, rent, or otherwise disclose your personally identifiable information to third parties. While on our site, you may submit information by filling out one or more forms regarding our services, or by submitting such personal information as a name and contact information for a job application or new business inquiry. You may also voluntarily subscribe to receive our enews, thought leadership and updates via email.
The personally identifiable information we collect may be shared within our office to other team members in order to follow up with you or better serve you. This data may be accessible by our webmaster or other members of the Greteman Group team. We may under certain circumstances be permitted or required by law, collect, use, and/or disclose personal information pursuant to procedures that do not require notice to you.
General Data Protection Regulation
The following areas below describe how we collect and use information you provide to Greteman Group. To check on your personal data collection, contact us at [email protected] for a full report. You may delete the data from our records as a part of the “right to be forgotten” laws, previously passed in the EU. Your submitted data is accessible to you and our internal team. We retain your information until you choose to remove it.
If you wish to remove your data any of our systems, please contact [email protected]
If you voluntarily provide your information to join our email newsletter, we will add your name and email to our Campaign Monitor account as an active subscriber. We typically send our enews on a quarterly basis, however our schedule may be adjusted at no alert to you. This email may be used to inform you of office closings, holiday schedules and other alerts pertinent to doing business with Greteman Group. You will have the ability to unsubscribe from the email newsletter at any time.
We provide contact forms on our website to help you get in contact with us at your convenience. The information you voluntarily provide will be used to contact you by email or phone. We now ask, in accordance with GDPR for your country of residence. We will store your contact information in our customer relationship management software, SalesForce, as record of conversation. If you become an active client with Greteman Group we will also add your contact information to our agency project management and billing software, Workamajig.
To learn more about how SalesForce meets GDPR requirements, click here.
To learn more about how Workamajig meets GDPR requirements, click here.
If you request to purge your data as a part of the “Right to Be Forgotten” note that in SalesForce and Workamajig we will anonymize your data but keep record of past business billings and requests that allow us to be compliant with the United States federal IRS.
We will not use your personally identifiable information for additional marketing services unless you provide consent by opting in.
Greteman Group does not store any personally identifiable information on our servers. If one of our cloud-based programs such as SalesForce or Workamajig should experience a data breach, we will notify you within 72 hours of awareness regarding the issue.
Third-party websites available through links on our site have separate privacy and data collection practices. We have no responsibility or liability for these third-party policies or actions. Please refer to the privacy statement of any applicable third party site when providing personally identifiable information.
Like most websites, we use your IP address to help diagnose problems with our server, and to administer our site. Your IP address is also used to gather broad demographic information. We do not store your IP address or use it for marketing purposes.
Protecting children’s privacy is important to us. We never collect or maintain information at our site from those we actually know are under 13. If you become aware that any such information has been provided by a child under 13, please e-mail us at[email protected].
Updates to our Information Practices
From time to time, we adjust our information practices or alter our site’s functionality. We update this statement accordingly and encourage you to periodically review this page for our latest privacy practices.
Abuse of Terms of Service
We may provide your personal information to the police or other investigating agencies to assist them in the investigation of any suspected violations of law. We also reserve the right to share your name and contact information with our attorneys in the event of serious violations of conduct.